E-commerce Order Management and Tracking Solutions
Many online merchants invest countless hours in marketing their products and securing customer purchases. After all the effort, it’s disheartening to see it go to waste due to a simple mistake in order processing. That’s where Fusion Digi Tech steps in. With our dedicated team specializing in order processing, we ensure every customer order is meticulously checked and validated before processing. With over 20 years of experience, we’ve catered to clients across various industries, including electronics, medical equipment, luxury watches, and apparel. Our expertise in eCommerce order processing extends to all major storefronts and online marketplaces, ensuring a seamless sales experience and fostering customer loyalty.
Our Range of eCommerce Order Processing Services
Cost Benefits
Opting for outsourced order processing services can greatly benefit your organization, saving not only valuable effort and manpower that can be allocated to other tasks but also significantly reducing operational costs. By entrusting your online store order processing needs to us, you can expect to enjoy savings of 60-70%.
Order Processing
We offer assistance with Bulk Order or Batch Processing, allowing you to efficiently handle large volumes of orders simultaneously. This encompasses tasks such as batch creation, credit card payment processing, handling returns, generating shipping labels, and printing orders.
Software Expertise
We possess proficiency in utilizing diverse software solutions that enable comprehensive tracking of all your orders from multiple websites through a single interface. Our specialization includes adept utilization of Stone Edge Order Management software.
Minor Edits
We adjust and update information as needed, including modifications to SKUs, quantities, descriptions, costs, and more. Additionally, we can add or remove line items as necessary.
Order Tracking/Order Status Reporting
We provide comprehensive support in tracking your orders until they reach the customer’s doorstep. This includes acquiring tracking numbers and monitoring your products online. With our experience, we are proficient in shipping with leading carriers like FedEx, UPS, USPS, DHL, BlueDart, and more.
Shipping Management
We meticulously verify all billing and shipping addresses upon entry to prevent any confusion later on. Additionally, we handle all other shipment details including shipment method, preferred carrier, dispatch schedule, mode of transportation, and more.
Customer Database Management
We provide you with the capability to effectively manage your customer data, leading to enhanced revenue, improved productivity across departments, and stronger customer relationships.
Payment Processing
We swiftly and efficiently process your customer’s payments, encompassing tasks such as credit card processing, invoice generation, and more.
Inventory Management
We empower you to maintain full control over your product inventory by providing real-time updates on product quantity, available stock, and other pertinent details.
Return Order Management
We facilitate prompt processing of returns from your customers, ensuring continuous customer satisfaction.
Confidentiality Guaranteed
We are dedicated to safeguarding the privacy and integrity of your confidential information with the same level of commitment as you. Understanding that order processing entails handling sensitive data such as customer addresses, telephone numbers, and credit card information, we ensure that all information processed by us remains strictly confidential and is solely utilized for the efficient processing of your orders. We do not disclose your data to any third parties without prior consent and guarantee that your personal contact information will never be sold or shared.
Explore Your eCommerce Order Processing Needs with Us
We recognize the challenges in selecting the ideal provider for outsourcing order processing services, and we strive to simplify the process for you. We invite you to take advantage of a FREE TRIAL of our eCommerce order management and tracking services, allowing you to experience our capabilities before committing to a long-term partnership. Reach out to us today and eliminate the hassle of processing your orders independently.
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Tailored eCommerce Support Services for Your Specific Niche
Empower your expansion into new markets with comprehensive eCommerce assistance. Our dedicated team immerses itself in understanding your customers’ journey, product niche, market demographics, and preferred selling channels to craft optimal strategies. Let us propel your business forward, driving growth and maximizing revenue potential.