Empowering Healthcare Organizations with Medical Business Process Outsourcing

Healthcare business process outsourcing services offer significant benefits for medical organizations aiming to boost efficiency, cut costs, and enhance patient care. By entrusting non-core operations to a dependable BPO service provider like us, you can allocate more resources to focus on your core functions.

At Fusion Digi Tech, a HIPAA-certified medical BPO company, we assist healthcare organizations in managing non-clinical and non-core activities such as:

  • Medical Data Entry
  • Medical Billing and Coding
  • Claims Denial Management
  • Medical Records Indexing
  • Invoice Processing
  • Data Processing and Management

Achieve Process Efficiency with Our Healthcare BPO Company

We’ve supported healthcare organizations worldwide in optimizing both their core operations and non-core tasks. Leveraging our advanced infrastructure, streamlined processes, and skilled team, we tailor our services to meet our clients’ specific needs, driving efficiency.

Our Healthcare BPO Service Portfolio

With over 20 years of experience, advanced resources, and a proficient team, we’re a trusted healthcare BPO company ready to handle any requirement with ease and effectiveness. Below are our core medical process outsourcing services.

Medical Data Entry & Processing Service

Our data entry specialists diligently and precisely input vital healthcare information, including patient demographics, medical history, diagnosis and treatment details, lab results, and billing and insurance data, from various sources into electronic systems. We utilize data cleansing, validation, and enrichment methods to guarantee comprehensive, accurate, and current datasets.

Medical Data Entry & Processing Service

Our team of data entry specialists meticulously and precisely enters essential healthcare data, including patient demographics, medical history, diagnosis and treatment details, lab results, and billing and insurance information, sourced from various channels into electronic systems. We utilize advanced techniques such as data cleansing, validation, and enrichment to guarantee the completeness, accuracy, and currency of our datasets.

Medical Records Indexing Service

Our team arranges your medical records into a user-friendly format for easy retrieval. We enhance the usability of your database by organizing the data according to your preferences (such as chronology, alphabet, number, or any other sorting parameter), facilitating navigation with a suitable index.

Medical Invoice Processing Service

We help healthcare providers efficiently manage their invoices by verifying details, matching them with corresponding service records, entering information into the accounts payable system, and resolving discrepancies. Our invoice processing services enable timely payments, streamline financial operations, and ensure compliance with regulatory requirements.

Insurance Claim Processing Service

We capture claim details from various sources, including claim forms and medical records, and input them into clients’ systems. Our team verifies the accuracy and completeness of the claims data, ensuring compliance with industry standards and guidelines. We also review and evaluate claims based on predetermined rules and policies to help determine their payment eligibility.

Claims Denial Management Service

We offer data support for denied claims by updating information in a central log and gathering the necessary details to identify the root causes of denials, such as incorrect data or incomplete documentation. After resolving these issues, we ensure claims are filed according to the payer’s format and guidelines for optimal reimbursement.

Payment Posting Service

Our medical data experts accurately record and update payments received from insurance companies and patients in clients’ systems. We meticulously enter payment data from various sources (printed and scanned documents, electronic records, etc.) and verify details against corresponding invoices to prevent discrepancies, ensuring timely and precise financial tracking and reporting.

Charge Entry Service

We securely enter charges for patients’ medical services, procedures, and treatments into clients’ billing systems. Our team ensures that charges are recorded accurately and promptly, reducing claim rejections, minimizing errors, and streamlining financial operations for healthcare providers.

Virtual Assistant Support

We offer dedicated virtual assistants for remote task management, handling responsibilities such as scheduling and managing appointments, answering patient inquiries, processing insurance claims, transcribing medical records, supporting medical research, providing administrative support, assisting with customer service, managing marketing and social media, and performing data entry.

How Can you Partner with us?

  1. Discuss your project requirements with our experts.
  2. Evaluate our services through a sample task.
  3. Choose a suitable pricing option based on project size and complexity.
  4. Sign a confidentiality agreement (NDA) before project initiation.
  5. Securely share your data with our team.
  6. Receive regular updates via Skype, Slack, Teams, or Google Meet.

Why Do Brands Trust us for Healthcare Business Process Outsourcing?


AI, cloud, and automation enabled


A skilled, agile workforce at scale


Standardized processes atCMMI-3 level


ISO, NDA, firewalls, and encryption enabled

Outsource with Confidence

We borrow motivation from the difference we make in the lives of businesses and people! Here’s what our 8530+ clients in the US, UK, and Europe have reported.


Increased process efficiency


Quality control cost savings


Quick market adaptation


Competitive advantage

Healthcare BPO Services: FAQs

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