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Constantly grappling with resource limitations, compliance demands, infrastructure upgrades, and cost inefficiencies can hinder your ability to innovate, expand, and thrive. That’s why we provide an array of non-voice business process outsourcing solutions tailored to assist your organization in achieving its strategic goals.

Experience streamlined operations with our BPM (business process management) solutions. Delegate:

  • Back-office responsibilities such as email and chat support
  • Non-core functions like data entry and management
  • Core duties including web and app development
  • Specialized tasks like automation and data annotation

Reinventing Organizational Efficiency with our Business Process Outsourcing Services

For nearly a quarter of a century, we’ve served as the premier choice for leading global organizations seeking business process outsourcing. Employing a client-centric methodology, we continually refine our BPO services to provide you with a competitive edge.

Healthcare BPO

Our healthcare BPO services help improve the efficiency and effectiveness of your operations. We offer support for medical coding and billing, claim processing, claim denial management, data transcription, and digital medical records management (EHR/EMR).

Mortgage BPO

To enhance efficiency in managing your mortgage processes, our all-encompassing Mortgage BPO solutions encompass end-to-end support for real estate data, property research, listing management, foreclosure data processing, CRM data management for real estate, and appraisal data management.

Sales and Marketing Operations

We support sales and marketing teams by offering services such as list creation, compiling mailing lists, CRM data input, discovering contacts, customer profiling, digital and social media marketing, and associated data handling.

Data Support

Explore our comprehensive suite of data-centric business process outsourcing solutions, encompassing tasks such as data entry, cleansing, enrichment, processing, and administration. Additionally, we offer specialized services including data scraping, mining, abstraction, standardization, and associated support to meet your unique needs.

eCommerce Support

Experience seamless eCommerce assistance spanning websites, applications, marketplaces, and renowned platforms such as Shopify and Magento. Our comprehensive services encompass eCommerce development, online store establishment, listing creation, optimization, meticulous product data management, and strategic SEO implementation.

IT Support

Within our IT BPO offerings, we specialize in application and web development, eCommerce solutions, and website design. Backed by proficiency across leading frameworks and technologies, we ensure an up-to-date infrastructure and a dedicated team of adept developers to support your projects.

Specialized Operations

Each of our teams is equipped with subject matter experts and domain specialists ready to address specialized and tailored needs. Our expertise spans a range of services, including data annotation, web research support, solution automation, and development, among others.

Resource Support

Fusion Digi Tech offers flexible hiring options for developers and virtual assistants, whether you need them individually or as part of a team, for varying durations ranging from a few hours to several business days, depending on your specific requirements. Rest assured, we guarantee that the resources you select are thoroughly trained and equipped to fulfill your needs efficiently.

Data Support

Our team enhances the efficiency of your accounts payable and invoicing operations. We deliver comprehensive support, including data capture, cleansing, processing, and management for various financial documents such as vendor invoices, accounts payable records, payments, invoices, purchase orders, expense reports, and related documentation.

Customer Service (Email and Chat)

Our IT BPO firm boasts a seasoned support team, accessible 24/6, dedicated to addressing your customers’ inquiries, resolving issues promptly, and ensuring optimal customer satisfaction via email or chat interactions.

Why Do Brands Trust us for Business Process Outsourcing?

Technology

AI, cloud, and automation enabled

Resources

A skilled, agile workforce at scale

Resources

Standardized processes atCMMI-3 level

Resources

ISO, NDA, firewalls, and encryption enabled

Root Cause Analysis of Bad Data in Company Datasets

A Study Conducted by Fusion Digi Tech on 50+ Clients.

Transforming Business Process Services with a Human-in-the-Loop Strategy

We leverage automation to boost efficiency while ensuring quality through the oversight of skilled professionals. This blend of human and machine intelligence allows us to provide faster, more accurate, and cost-effective services.

By prioritizing innovation and continuous improvement, we are establishing new benchmarks for excellence in the BPO industry.

Innovative Solutions for Growth

Explore our comprehensive selection of services that cater to a variety of needs, ensuring complete customer satisfaction.

business process outsourcing bpo

Data Support

How Fusion Digi Tech Combated Counterfeits and Brand Abuse with Advanced Data Support

business process outsourcing bpo

Multi-channel Sales Automation

How Fusion Digi TechAssisted an eCommerce Business by Automating Multi-Channel Sales Management

business process outsourcing bpo

ESG Research

An Impact Reporting Tech Platform Seeks ESG Research for Sustainability Reports

Round-the-Clock Support for Businesses

We operate wherever you are!

UK

USA

Spain

Sweden

Netherlands

Canada

Finland

Australia

Norway

France

Outsource with Confidence

We draw our motivation from the positive impact we have on businesses and individuals! Here’s what our 8,530+ clients in the US, UK, and Europe have shared with us.

70%

Increased process efficiency

65%

Quality control cost savings

45%

Quick market adaptation

53%

Competitive advantage

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